How to change the tariff?

On the main page of your personal account, in the “Your Services” section, click on “Edit”



Then you will see available Internet services and Combined rates.

When you choose a tariff with a lower speed, the difference in cost with the previous package will be credited to your account in your personal account. If you choose a tariff with a higher speed, a window for additional payment opens.

Please note that you can change the tariff through your Personal Area no more than five times a month.

Payment for the service package is made for a calendar month - from the 1st to the last day of the month. When you change the tariff, the system automatically recalculates the cost according to the actual days used.

How does it work?

If you switch to a cheaper tariff, the balance of the previous tariff is returned to your balance. And if you choose a more expensive tariff, the system will recalculate the amount and, if there are not enough funds on your balance, will offer to pay the difference.

When connecting via FTTB (Ethernet) technology, to change the tariff to 250 Mbit/s, 500 Mbit/s or 1 GIG, you need to contact the support operator.