How to find a broken cable?
to read 8 min
What does "broken cable" mean?
If, when trying to connect to the Internet, the device (computer, TV, etc.) displays the error “network cable is not connected”, most likely the reason will be in the cable itself.
In some devices, the network card has an LED indicator, the signal of which indicates the connection of the wire. In the case when the indicator is not “lit”, it can also be concluded that the cable is malfunctioning.
How to find a broken cable?
It is impossible to solve this problem on your own, without the necessary equipment.
Professional methods for finding a cable break are acoustic and induction methods. Both methods consist in hearing sound urges through the signaling device of a special device. A characteristic sound appears when the device reaches the breaking point. The induction method is different in that a constant signal is applied until the device reaches a cable break. In this way, you can find a cable break in the wall or in the ground.
How to fix the problem at home?
There are several causes of the "network cable not connected" error that you can solve yourself:
1. Quite a common problem can be "drops" voltage. This situation can lead to a malfunction of any equipment. What needs to be done? Install an uninterruptible power supply (UPS), it will help to normalize the power supply.
2. Installing and using "pirated" software may lead to the fact that the PC may experience problems in the operation of programs, contain viruses, and so on. Of course, the solution would be to use licensed software.
3. Sometimes the problem can be a normal failure of the network equipment. Try resetting the network adapter. You can do this like this: go to “Control Panel” - “Network Connections” - “Network Adapters” tab.
4. Possible lack of drivers for network equipment. This problem may occur if the OS has been reinstalled. You can make sure which drivers are available as follows: open “Control Panel” - “System” - “Device Manager” - find “Network adapter” and go to its properties. If you see warnings, then you will need to download and install drivers (preferably on the official website).
Help from the provider
Of course, when the above reasons are absent, it is impossible to solve the situation on your own. The first thing to do if the Internet is disrupted or the cable is damaged is to inform the provider's support manager about it.
In the event that there is no restoration work or network upgrade on the part of the Internet provider, the operator will offer to issue a call to the wizard. The most common damage that the master will solve is a complete break in the cable or a short circuit between the twisted pair wires.
In the first and second cases, the cause may be mechanical damage - crushing or hitting the cable, as well as the location of the wire in a place where the air temperature can be elevated.
In order to determine the cause of a network cable failure, you must have the appropriate knowledge (correct connection via a switch, knowledge of the principle of data transmission over twisted pair, Internet wire laying diagram, etc.).
If you use the services of the Odessa Internet provider BRIZ, contact the support operator, who will issue a request to call the master. The specialist will come at the appointed time, identify and eliminate the cause of the problem.
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