What to do if the wired Internet does not work?
to read 6 minThe Internet is connected directly from the router directly to the computer for a reliable connection. But it happens that the Internet does not work directly. What to do with it, tell internet provider BRIZ.
Simple Solutions
All household appliances work with electricity. This means that simply connecting two cables may not work if they cannot transfer the required number of electrons. For this reason, when there is Wi-Fi, but there is no Internet on the computer, advice like "reboot your router" really works. After the reboot, the device switches again, the network is rebuilt, the Internet is re-accepted and distributed, and so on.
In order not to call the wizard and not buy a new router ahead of time - here's what we advise you to do:
- Reboot the device to which you connect the Internet.
- Find out if other devices are having problems connecting with the same cable.
- Often the cable is poorly fixed in the LAN connector.
- Try to connect the Internet through a different LAN connector in the router.
- See if the network icon in the corner of the screen changes: what it looks like if you do not connect the Internet via cable, and what will change if you connect.
- Reboot all devices: computer, router (do not turn it on immediately after turning it off, wait 3-5 minutes).
Technical problems
Some problems with the Internet are solved by settings: network debugging, setting up a router or networks on a PC or laptop. But a part is solved exclusively by physical repairs. Now we will analyze in which mechanical cases the Internet does not work through a cable.
Network card problem
The network card with which the computer connects to other devices on the network may break.
Its operation is checked in (1) "Device Manager", (2) "Network Adapters". Here you can also see if you need to update the drivers.
If there is an icon on any device, then it is useful to update. For example, a yellow triangle appears in the corner of the screen. On the laptop, you can install drivers from the official website of the manufacturer.
Lenovo offers to install the update utility on its official website
After updating the drivers, there will no longer be an error, but if the Internet does not connect, then try connecting another device using the same cable. If the Internet through the cable worked in it, most likely the problem is in the network card.
Router problem
Another problem may be in the router. It's even easier here. Because there will be no Internet on other devices either.
BRIZ subscribers can contact the support manager if they notice a malfunction in the router purchased from us. We will take the device for inspection and repair.
If the router works, but there is no Internet on the computer, then something is wrong with the device.
Working with settings
Now let's look at what can be done with the network settings and your computer so that the Internet works if something is wrong.
"No internet access" error
Very often, after connecting the cable, a problem appears: "Without access to the Internet." If you see the inscriptions "Unidentified network" or "Identification" - this is the same problem. Now consider what to do with it.
You need to check the operation of IP and DNS. This can be done in the network connection section (you can get through the "Settings" or by right-clicking on the network icon, go to the appropriate section). We find "Local Area Connection" (or simply Internet in some versions of Windows) and through the context menu go to "Properties".
Already here we find the parameter "Internet Protocol version (TCP / IPv4)", click, click on the "Properties" button of this parameter. And already in these properties we put a tick in front of the item: "Obtain DNS server address automatically".
Everything must work. After that, be sure to restart your computer and try again.
"No connections available" problem
Red cross on the connection panel and zero reaction to the cable.
In the same window, you can run diagnostics so that the computer automatically checks what is wrong and tries to fix jambs in the settings or the Internet.
But this doesn't always work. Therefore, we will analyze a more complex, but working option.
We go to the "Network Control Center" - if you right-click on the network icon, you can go to this section. And already here go to "Change adapter settings". There will be an adapter icon that needs to be enabled. After clicking, the "Enable" command will appear.
Remember that if there is no adapter icon, then first update the drivers.
Problem "Network cable not connected"
The computer may not pay attention to the connected cable and display an error: "Network cable is not connected."
Rebooting the router does not help, replacing the cable does not help either. But in other devices everything works fine. If this is familiar, here's what to do.
This is usually due to a driver conflict. The fact is that Windows 10 independently pulls up the drivers after installing the system. But these are not always necessary drivers: for example, for a similar device or a different version. Most likely, if you go to the "Device Manager", the system will show that all drivers are installed. An automatic search will tell you that the latest drivers are already installed. But actually it is not.
You need to find the drivers yourself. This can be done from the official Microsoft website: this will be an archive with an installation file.
This usually works with a pirated version of Windows as well. But not always. Because you can never know what exactly was "cut" in such a version.
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